Effective October 27, 2026

Privacy,
plainly.

This policy describes The Cobler Agency Appointments calendar connection and the information used to arrange agency appointments.

Information we use

Appointment bookings collect a name, email address, optional phone number, chosen time, and agreement to appointment follow-up. The service stores a booking reference and time to prevent duplicate bookings. Contact details submitted through other agency forms are used to respond to the selected request.

Google Calendar access

The agency owner authorizes the application to check Google Calendar free/busy availability and manage calendar events. The application uses this access to determine available times and create appointment events. Google event titles and descriptions are not returned in the public availability response.

Google authorization credentials are stored in protected server-side hosting settings. They are not embedded in website pages. The owner can revoke access through the Google Account's connected-app settings; online booking will then stop until access is restored.

Invitations and service providers

Google processes calendar events and invitations. A booking invitation includes the customer's email and the agency's designated Outlook mailbox as attendees; attendees may see each other's email addresses. Microsoft processes the Outlook recipient's invitation. The application is hosted through Sites on Cloudflare infrastructure, where booking records and protected runtime settings are stored. Resend processes agency request acknowledgments and staff routing messages.

Purpose and limits

Google Calendar data is used to provide appointment scheduling. It is not sold, used for advertising, or used to train generalized AI models. Use of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements.

Retention and requests

Appointment information is retained for scheduling, follow-up, operational records and applicable recordkeeping needs. Calendar events and invitation copies may remain in Google or Microsoft according to those accounts' settings. To request access, correction or deletion of agency-held appointment information, contact david.cobler@gmail.com. The agency will review requests in light of applicable recordkeeping obligations.

Keep sensitive information out

Do not submit Social Security numbers, driver's-license numbers, medical records, payment information, insurance policy documents or other sensitive information through appointment forms. Contact the agency to arrange an appropriate channel.